01
They ring. You’re on a job.
Busy, no-answer, or a dedicated Slotby line. UK voice, not your voicemail.
For removal firms
You’re on the road. Someone wants Friday, and a piano.
Slotby is an AI receptionist for removal companies in Sussex. Dates, van size, stairs, the piano — it picks up, books a crew you actually have, and texts you. Saturday enquiries don’t die in voicemail.
A two-bed Crawley to Horsham is not a lockout script. Dates and access, not “what’s the emergency”.
What the caller hears
Crawley to Horsham, Friday 1pm, piano crew included.
End of the week, afternoon only. They will ring the next van if they hit a tape.
South Coast Moves · live booking desk
Slotby: South Coast Moves. Where are you going?
Caller: Crawley to Horsham, two-bed. End of this week if you can.
Slotby: Friday we have a crew. Morning or afternoon?
Caller: Afternoon — and there’s a piano.
Slotby: Friday 1pm, piano crew included. I’ll lock that in.
Caller: Brilliant, book it.
Text to you: Job booked: 2-bed Crawley → Horsham. Friday 1pm. Piano crew.
How it works
Fifteen minutes to set up. Then you forget it’s there.
02
We book the diary.
It offers a slot you actually have, and only says booked when the calendar write worked.
03
You get the text.
Job, address, time. You don’t log into anything. If it sounds off, Jad looks at the call the same day.
What it will and won’t do
Calm on a messy call. Strict on safety.
It will
- From/to, date, beds, stairs, and whether there’s a piano or loft
- Morning or afternoon against the crew diary you actually have
- A holding slot, then a text to you — you still confirm the quote if you price on sight
- No “we’re booked” unless the calendar write worked
It won’t
- Dialling 999 — hang up, they ring 999 themselves
- Dates you have already filled
- A firm price on a house you haven’t seen, unless you told us to
- Sending a two-man crew to a three-storey piano job
Sussex moves, and the odd run inland
We train where you will drive. If you don’t do London on a Friday, it doesn’t offer a Friday London crew.
- Seaford
- Newhaven
- Peacehaven
- Lewes
- Eastbourne
- Brighton
- Hove
- Worthing
Pricing
From £79 a month. No setup fee.
Starter is built for a small crew already on the road: the phone answered, the date held, a ping with from/to. 30-day money back.
- 24/7 call answering
- Appointment booking
- Trained on your prices and area
- Call summaries
- Instant job notifications
- Live in about 15 minutes
Questions removal firms actually ask
Straight answers
Hold the Friday. Don’t find the enquiry on Monday.
Tell us how you quote, which days you crew, and the towns you cover. We train it.