Will it send me to a job I can’t do?

We write your limits in. UPVC vs wooden, auto, safes — if you don’t do it, the caller is told and we take a message or point them on. We would rather lose a booking than send you to the wrong door.

Can it ask if they’re safe?

Yes. That’s in the locksmith script. If they are on the street at night it still books you, and it does not pretend to call the police.

Do I need a new number for 24-hour work?

Most locksmiths put a Slotby number on Google so it still rings when your mobile has no signal. Or forward no-answer. Setup call, fifteen minutes.

What if they need 999?

It never dials 999. It tells them to hang up and ring 999 themselves, then ends the call.

For locksmiths

Someone’s locked out at 2am. You’re already on a job.

Slotby is an AI receptionist for locksmiths in Sussex. Lockouts, jammed Yales, snapped keys — it picks up, checks they’re safe, books the van, and texts you the address. You don’t lose the 2am call to voicemail.

See plans from £79/month You talk to Jad, not a ticket queue

Night work is the product. The script knows a lockout is not a kitchen quote.

What the caller hears

Locked out on Montpelier Road. Van on the way, not a tape.

Keys inside, Yale jammed, neighbour’s hallway. They need an ETA, not “leave a message after the tone”.

Brighton Locks · live booking desk

Slotby: Brighton Locks, 24-hour locksmiths. Are you locked out?
Caller: Yes — Yale’s jammed on the front door and the keys are inside.
Slotby: We can get to you tonight. Are you somewhere safe?
Caller: I’m at a neighbour’s on Montpelier Road. How long?
Slotby: About 40 minutes from now. I’ll send a van to you.
Caller: Perfect — please send them.

Text to you: Locksmith en route: Montpelier Rd, Brighton. ETA about 40 min.

How it works

Fifteen minutes to set up. Then you forget it’s there.

They ring. You’re on a job.

Busy, no-answer, or a dedicated Slotby line. UK voice, not your voicemail.

We book the diary.

It offers a slot you actually have, and only says booked when the calendar write worked.

You get the text.

Job, address, time. You don’t log into anything. If it sounds off, Jad looks at the call the same day.

What it will and won’t do

Calm on a messy call. Strict on safety.

It will

Lockouts, snapped keys, failed cylinders, boarded-up after a break-in
Are they somewhere safe — neighbour, car, street
ETA from where you actually are, not a made-up 20 minutes
Address and a text to the van as soon as it’s booked

It won’t

Dialling 999 — hang up, they ring 999, then it ends the call
Sending you across the county if you’ve said you don’t cover it
Quoting a cheap non-destructive entry you can’t do on that lock
Claiming the van is booked if the diary write didn’t stick

Brighton at 2am is a different job to Seaford at 10

We train nights, travel time, and the towns you will actually drive. If you don’t cover Crawley after midnight, the caller is told that.

Seaford
Newhaven
Peacehaven
Lewes
Eastbourne
Brighton
Hove
Worthing

Pricing

From £79 a month. No setup fee.

Starter is built for a van that lives on call-outs: the phone answered, the lockout booked, a ping with the address. 30-day money back.

24/7 call answering
Appointment booking
Trained on your prices and area
Call summaries
Instant job notifications
Live in about 15 minutes

For sole traders

£79/month

150 min included

Compare Growth and Pro

Questions locksmiths actually ask

Straight answers

Take the lockout. Don’t listen to it in the morning.

Tell us your coverage, nights, and how you like an address written. We train it. You drive.

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