Can it tell a power cut from someone wanting a quote?

Yes. That’s the point of a trade-specific script. A dead board in Worthing gets a call-out slot. A kitchen remodel quote gets taken as an enquiry, not jammed into tonight.

What about Part P / only a qualified electrician?

We write that into the script. It won’t promise a mate’s rates or an unqualified visit. If you only send a fully qualified spark, that’s what the caller hears.

Can it book EICRs and landlord tests, not just emergencies?

Yes. Those are diary jobs. It takes the address, the due date if they have one, and offers a weekday slot that isn’t already taken.

What if they need 999?

It never dials 999 and never claims it is calling emergency services. Hang up, they ring 999 themselves, then it ends the call.

Do I change my number?

No. Forward busy and no-answer, or put a Slotby number on the van and Google. We pick on the setup call.

For electricians

You’re at the fuseboard. We take the next call-out.

Slotby is an AI receptionist for electricians in Sussex. Power cuts, dead sockets, EICR bookings — it picks up, books a slot you actually have, and texts the van. You stay on the board.

See plans from £79/month You talk to Jad, not a ticket queue

Trained on how a Sussex spark actually takes work — not a generic “press 1 for sales” script.

What the caller hears

A landlord with dead sockets in Worthing. Booked, not voicemail.

Half the sockets gone, tenants back after 6. Instead of hanging up on your messaging service, they leave with a time.

Coastline Electrical · live booking desk

Slotby: Coastline Electrical, you’re through to the desk. What’s gone?
Caller: Half the sockets in the flat are dead. Nothing’s tripped on the board.
Slotby: Sounds like a circuit issue. We can look this evening after 5.
Caller: After 6 is better — the tenants are back then.
Slotby: 6pm today then. I’ll book a fully qualified spark.
Caller: Yes please — Marine Parade, Worthing.

Text to you: Job booked: dead sockets, Marine Pde, Worthing. Today 6pm.

How it works

Fifteen minutes to set up. Then you forget it’s there.

They ring. You’re on a job.

Busy, no-answer, or a dedicated Slotby line. UK voice, not your voicemail.

We book the diary.

It offers a slot you actually have, and only says booked when the calendar write worked.

You get the text.

Job, address, time. You don’t log into anything. If it sounds off, Jad looks at the call the same day.

What it will and won’t do

Calm on a messy call. Strict on safety.

It will

Power cuts, dead sockets, consumer units, EICR and landlord work
Whether they need a fully qualified spark tonight or a booked test next week
Address, access, and the number read back
A text to the van the moment the diary write sticks

It won’t

Dialling 999 — it tells them to hang up and ring 999 themselves
Jobs outside the postcodes you cover
Guessing a price on a rewire you haven’t seen
Saying booked if the calendar write failed

Coast and inland, the towns you actually drive

We train your coverage. If you don’t do Crawley, it doesn’t offer a Crawley slot. If you do evenings for landlords, it knows that.

Seaford
Newhaven
Peacehaven
Lewes
Eastbourne
Brighton
Hove
Worthing

Pricing

From £79 a month. No setup fee.

Starter is built for a sole trader spark: the phone answered, the call-out booked, a ping to your pocket. 30-day money back. You are not locked in.

24/7 call answering
Appointment booking
Trained on your prices and area
Call summaries
Instant job notifications
Live in about 15 minutes

For sole traders

£79/month

150 min included

Compare Growth and Pro

Questions electricians actually ask

Straight answers

Stay on the board. Let the next job book itself.

Fifteen minutes: your towns, your hours, how you write up a job. We train it. You don’t live in a dashboard.

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