01
They ring. You’re on a job.
Busy, no-answer, or a dedicated Slotby line. Either way the caller gets a person-sounding UK voice, not your voicemail.
For plumbers
You’re on a job. We book the next one.
Slotby is an AI receptionist for plumbers in Sussex. It picks up the missed ring, books the leak into your diary, and texts the van. You stay under the sink.
Trained on how a Sussex plumber actually takes work — not a generic call script.
What the caller hears
Voicemail loses the job. This books it.
A kitchen leak in Hove. Same customer. Instead of hanging up on your messaging service, they leave with a time.
South Downs Plumbing · live booking desk
Slotby: South Downs Plumbing, you’re through to the booking desk. What’s the job?
Caller: Kitchen tap’s been dripping all week — now the cupboard’s soaked.
Slotby: We can get someone out. When works for you?
Caller: Can you do 2pm tomorrow?
Slotby: Tomorrow at 2 is already taken. I’ve got 4:30pm — would that work?
Caller: Yes, 4:30 is fine.
Text to you: kitchen leak, 14 Western Rd, Hove. Tomorrow 4:30pm.
How it works
Fifteen minutes to set up. Then you forget it’s there.
02
We book the diary.
It checks the slots you’ve given us, offers the next one that fits, and only says booked when the calendar write worked.
03
You get the text.
Job, address, time. You don’t log into anything. If it sounds off, Jad looks at the call the same day.
What it will and won’t do
Calm on a messy call. Strict on safety.
It will
- Boiler leaks, dripping taps, blocked waste, showers, cylinders
- A slot you actually have, not a guess
- Name, address, access notes, number read back
- A text to the van the moment it’s booked
It won’t
- Dialling 999 — it tells them to hang up and ring 999 themselves
- Jobs outside your towns
- Price-haggling if you’ve said you don’t do that on the phone
- Claiming it’s booked if the diary write didn’t stick
Patch we know
Seaford first, then the towns a van actually drives. We train your postcodes — if you don’t cover Crawley, it doesn’t offer a Crawley slot.
- Seaford
- Newhaven
- Peacehaven
- Lewes
- Eastbourne
- Brighton
- Hove
- Worthing
Pricing
From £79 a month. No setup fee.
Starter is built for a sole trader plumber: the phone answered, the job booked, a ping to your pocket. 30-day money back. You are not locked in.
- 24/7 call answering
- Appointment booking
- Trained on your prices and area
- Call summaries
- Instant job notifications
- Live in about 15 minutes
Questions plumbers actually ask
Straight answers
Fifteen minutes. Then you’re back on the tools.
Tell us your prices, your towns, how you like a job written up. We train the receptionist. You don’t live in a dashboard.